Return & Refund Policy

At Trinit Decor, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

We offer a 3-day return policy, which means you can request a return within 3 days of receiving your order. To be eligible for a return, the product must be unused, in its original condition, and returned with all original packaging, accessories, tags, and proof of purchase.

To initiate a return, please contact us at mohitroy035@gmail.com with your order number, reason for the return, and clear photographs of the product if it is damaged, defective, or incorrect. Our support team will review your request and provide further instructions.

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If your return is approved, the refund will be processed to your original payment method within 5–7 business days. Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

If you receive a damaged, defective, or incorrect item, please report it within 48 hours of delivery with clear photographs. We will arrange a replacement or issue a refund after verification.

Products that have been used, damaged due to misuse, altered, or returned without their original packaging are not eligible for a refund or exchange. Customized, made-to-order, clearance, or final sale items are also non-returnable unless they arrive damaged or defective.

If a return is requested for reasons other than receiving a damaged, defective, or incorrect product, the return shipping charges may be the responsibility of the customer.

For any questions regarding returns or refunds, please contact us at mohitroy035@gmail.com. We are committed to resolving your concerns and ensuring a smooth shopping experience.

Thank you for choosing Trinit Decor.